Our Terms

SECTION I – CORPORATE IDENTITY

ARTICLE 2 – ACCEPTANCE OF TERMS

2.1 By accessing or using the Platform, you agree to these Terms. 2.2 If you do not agree, you must discontinue use immediately. 2.3 Continued use after updates constitutes acceptance.

ARTICLE 3 – ELIGIBILITY

3.1 You must be at least 18 years old or have parental consent.

3.2 The Company may suspend accounts that do not meet eligibility requirements.

SECTION II – USE OF THE PLATFORM

ARTICLE 4 – LIMITED LICENSE

4.1 The Company grants a limited, non-exclusive, revocable license for personal use. 4.2 Commercial use without written authorization is prohibited.

ARTICLE 5 – PROHIBITED ACTIVITIES

5.1 You may not reverse engineer, copy, scrape, or interfere with the Platform. 5.2 You may not use the Platform for unlawful purposes.

5.3 You may not misuse promotional or loyalty features.

ARTICLE 6 – ACCOUNT RESPONSIBILITY

6.1 You are responsible for maintaining account confidentiality. 6.2 You agree to notify the Company of unauthorized use.

SECTION III – ORDERS & PAYMENTS

ARTICLE 7 – ORDER PROCESSING

7.1 Orders placed through the Platform are subject to availability.

7.2 The Company may refuse or cancel orders in cases of error or suspected misuse.

ARTICLE 8 – PRICING & ERRORS

8.1 Prices may change without prior notice. 8.2 Obvious pricing errors may be corrected.

ARTICLE 9 – PAYMENTS

9.1 Payments are processed electronically.

9.2 Refund policies may vary depending on payment method.

SECTION IV – LOYALTY PROGRAM

ARTICLE 10 – ADMINISTRATION

10.1 The loyalty program is administered centrally by Eats by Urban LLC. 10.2 Points have no cash value unless expressly stated.

ARTICLE 11 – MODIFICATIONS

11.1 The Company may modify, suspend, or discontinue rewards. 11.2 Misuse of the program may result in account termination.

SECTION V – INTELLECTUAL PROPERTY

ARTICLE 12 – OWNERSHIP

12.1 All trademarks, content, and software belong to Eats by Urban LLC. 12.2 Unauthorized use may violate intellectual property laws.

ARTICLE 13 – BRAND INTEGRITY

13.1 Use of the Platform must not harm the brand’s reputation. 13.2 The Company may take action to protect brand integrity.

SECTION VI – DATA & PRIVACY

ARTICLE 14 – PRIVACY POLICY

14.1 Your use of the Platform is governed by our Privacy Policy.

14.2 The Privacy Policy is incorporated into these Terms by reference.

ARTICLE 15 – DATA CONTROL

15.1 Eats by Urban LLC acts as the data controller for information collected through the Platform.

15.2 Data is managed in accordance with applicable law.

SECTION VII – SUSPENSION & TERMINATION

ARTICLE 16 – ACCOUNT SUSPENSION

16.1 The Company may suspend access for violation of these Terms.

16.2 Suspension may occur without prior notice in cases of fraud or abuse.

ARTICLE 17 – DISCONTINUATION

17.1 The Company may modify or discontinue the Platform at any time.

SECTION VIII – DISCLAIMERS & LIABILITY

ARTICLE 18 – DISCLAIMER

18.1 The Platform is provided “AS IS” and “AS AVAILABLE.” 18.2 The Company does not guarantee uninterrupted service.

ARTICLE 19 – LIMITATION OF LIABILITY

19.1 To the maximum extent permitted by applicable law, the Company is not liable for indirect or consequential damages.

19.2 Liability shall not exceed the amount paid in the most recent transaction.

ARTICLE 20 – INDEMNIFICATION

20.1 You agree to indemnify the Company for claims arising from misuse.

SECTION IX – DISPUTE RESOLUTION

ARTICLE 21 – GOVERNING LAW

21.1 These Terms are governed by the laws of the State of Florida.

ARTICLE 22 – VENUE

22.1 Any disputes shall be resolved in courts located in Florida, unless otherwise required by law.

ARTICLE 23 – ARBITRATION

23.1 Disputes may be resolved by binding arbitration where permitted by law.

ARTICLE 24 – CLASS ACTION WAIVER

24.1 You agree to bring claims individually and not as part of a class action, subject to applicable law.

ARTICLE 25 – JURY WAIVER

25.1 Where permitted by law, you waive the right to trial by jury.

SECTION IX – DISPUTE RESOLUTION

ARTICLE 26 – COMPLIANCE WITH LAW

26.1 You agree to comply with all applicable laws.

ARTICLE 27 – FORCE MAJEURE

27.1 The Company is not liable for events beyond its reasonable control.

ARTICLE 28 – CHANGE OF CONTROL

28.1 The Company may assign these Terms in connection with a merger or sale of assets.

ARTICLE 29 – ELECTRONIC COMMUNICATIONS

29.1 You consent to receive communications electronically.

ARTICLE 30 – RECORDS

30.1 Electronic records shall be considered valid evidence of transactions.

SECTION XI – FINAL PROVISIONS

ARTICLE 31 – NO WAIVER

31.1 Failure to enforce a provision does not waive rights.

ARTICLE 32 – SEVERABILITY

32.1 If any provision is invalid, remaining provisions remain in effect.

ARTICLE 33 – SURVIVAL

33.1 Provisions relating to IP, liability, and dispute resolution survive termination.

ARTICLE 34 – ENTIRE AGREEMENT

34.1 These Terms constitute the entire agreement regarding Platform use.

ARTICLE 35 – UPDATES

35.1 The Company may update these Terms.

35.2 Updates become effective upon posting.

SECTION XII – APPLE® PROVISIONS 

ARTICLE 36 – APPLE-SPECIFIC TERMS

36.1 Apple® Inc. is not a party to these Terms.

36.2 Apple® has no responsibility for maintenance or support. 36.3 Apple® is a third-party beneficiary of these Terms.